Privacy Policy

1. Introduction

PlexConnect, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you contact us or request our services.
• Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
• Business Information: Information about your organization and project requirements when engaging our services.
• Payment Information: Billing details and payment information processed securely through our payment processors.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and fulfill your requests
• To send you relevant information about our services
• To process payments and maintain financial records
• To improve our website and services
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to rectify inaccurate personal data
• Right to request deletion of your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: